Privacy Policy

Privacy Policy

Prestige VTC Provence places particular importance on the protection of personal data and is committed to processing it in accordance withthe General Data Protection Regulation (GDPR – EU 2016/679).

Data Controller

The data controller is:
Prestige VTC Provence – SASU
764 Avenue Jean Moulin, 13880 Velaux
📧bodratoavtc@gmail.com

Data collected

The data that may be collected through the website includes, in particular:

  • first and last name
  • business name (if applicable)
  • email address
  • phone number
  • information regarding a reservation request or inquiry
  • voluntarily submitted attachments

Location data (optional)

When a user selects the “Use my current location” feature
during the booking process or while using our simulators, the site may access their geographic location—with their explicit consent
—in order to pre-fill the “pickup location” field.

Geolocation data (GPS) is neither stored nor retained,
nor used for any other purpose. Only the address provided by the user
is transmitted along with the booking request.

Geolocation is used only at the user’s request
and exclusively for the purpose of arranging the transportation service.

Purposes of processing

Data is collected exclusively for the following purposes:

  • processing contact requests
  • management of private-hire vehicle reservations
  • business and administrative relations
  • compliance with legal requirements related to the ride-hailing business

Legal basis

The treatment is based on:

  • the user’sexplicit consent(Article 6.1.a of the GDPR)
  • the performance of pre-contractual or contractual measures (Article 6.1.b of the GDPR)

Shelf life

The data is retained:

  • Up to 3 yearsfor leads
  • 10 yearsfor documents related to accounting and legal obligations

Recipients of the data

This data is intended exclusively for Prestige VTC Provence.
It is notsold, rented, or transferredto third parties.

Human Rights

In accordance with the GDPR, you have the following rights:

  • right of access
  • right to rectification
  • right to erasure
  • right to restriction of processing
  • right to object

Please send any inquiries to:
📧 bodratoavtc@gmail.com

Security

Prestige VTC Provence implements all appropriate technical and organizational measures to ensure the security and confidentiality of personal data.